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Terms, Conditions 
& Usage Policy

Welcome to Soul Sanctuary Yoga!

 

To ensure a safe, welcoming, and harmonious environment for all, we ask that you adhere to the following terms and conditions when attending classes or events at our studio.

1. General Studio Conduct

  • Respect for All:
    Please treat fellow students, instructors, and staff with kindness and respect. Soul Sanctuary Yoga is a space for everyone to feel safe, supported, and at ease.

  • Personal Belongings:
    Please keep personal belongings (e.g., bags, phones) stored neatly in the designated areas. Phones should be on silent mode or turned off during classes.

 

2. Personal Hygiene & Etiquette

  • Clean Feet:
    As yoga is often practiced barefoot, please ensure your feet are clean before entering the studio space. Wipes or hand sanitiser are available if needed.

  • No Strong Scents:
    To maintain a comfortable environment for all, please avoid wearing strong-smelling perfumes, colognes, or scented products. Many participants may have sensitivities or allergies.

  • Mat & Props Hygiene:
    If using your own yoga mat or props, ensure they are clean before each class. Studio mats and props should be wiped down after use with the cleaning supplies provided.

 

3. Class Timings and Studio Access

  • Punctuality:
    Classes will begin promptly at the scheduled time. The studio doors will be locked at the start time of each class to ensure the session is uninterrupted and to maintain safety. Late arrivals unfortunately will not be permitted and refunds will be considered and issued at the studio owners discretion, so please plan to arrive at least 10 minutes early.

  • Check-In:
    Ensure you check in using the check in software or with the instructor upon arrival.

 

4. Health & Safety

  • Medical Conditions:
    Please inform the instructor of any medical conditions, injuries, or pregnancy before the class starts. Additionally please inform the instructor of any changes to your medical circumstances since completion of your studio intake form as applicable. This allows us to provide modifications or adjustments as needed.

  • Physical Readiness:
    By attending a class, you acknowledge that you are physically and mentally fit to participate. Please listen to your body and practice within your limits.

  • COVID-19 and Illness:
    If you are unwell or have been exposed to any contagious illness, please stay home and rest.

 

5. Studio Policies

  • Cancellations:
    If you need to cancel your booking, please do so at least 24 hours in advance to allow others to take your spot. Late cancellations or no-shows may be subject to a fee.

  • Payment:
    All payments for classes, workshops, and memberships are non-refundable unless otherwise stated. 

  • Property Damage:
    Students are responsible for any damage to studio property caused by misuse.

 

6. Liability Waiver

By attending classes or events at Soul Sanctuary Yoga, you agree to participate at your own risk. The studio, its instructors, and staff are not liable for any injury, loss, or damage incurred while on the premises or during any class or event.

 

7. Code of Conduct

  • Inclusivity:
    We celebrate diversity and are committed to providing an inclusive space for everyone. Discrimination or inappropriate behaviour will not be tolerated.

  • Behaviour:

       Soul Sanctuary Yoga reserves the right to exclude or remove any individual from the studio premises if their behavior         is deemed inappropriate, violent, aggressive, or otherwise disruptive to the safety and well-being of others.

  • Feedback and Concerns:
    If you have any feedback or concerns, please speak with the instructor or contact us directly via email.

 

8. Contact Information

For any questions or assistance, please contact us:

 

Thank you for respecting these terms and for helping us create a beautiful, welcoming space for all to practice and grow.

 

With much gratitude,
Soul Sanctuary Yoga

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